Idealpos
Step-by-step guides on the POS solution to help businesses operate more efficiently, improve customer service, and grow with confidence.
FAQs
- How to print a logo on my receipt
- Company Name and Business ID prints on the bottom of the receipt
- What version of SQL Server work with Idealpos?
- Differences and Improvements Between Idealpos v7 and v9
- What happens when a new build of Idealpos is released?
- Pocket Stock opens in Portrait Mode on an Android tablet
- Windows Operating System Life Cycles
- Cash and Accrual - an explanation
- Tax Monitoring: Troubleshooting
- Pre-Paid Bar Tab
- How to locate the SQL Edition installed
- Ports/Applications used for the Licencing Server
- Change Pending Sale description
- Back Office and POS Terminal Functionality with no Stock Control module in v8
- Callout Charges
- How to disable the ‘Would you like to issue a Credit Note?’ message
- Bar Tab Report
- Fast Add Stock item
- Tyro Error codes
- Why is the X not displaying on the Home Screen?
- Stock Item window contains pre-filled words/text
- Determining how a Stock Item is linked to indirect items
- Reporting on eCommerce Web Orders in Idealpos
- You have entered an amount outside the limits set on the tender function
- Idealpos Stock Item Label Formats
- Change price of Stock Item in POS
- Adding a new terminal to a Site
- Scrollbar Size
- Upgrading a site from v7.1 to v8
- Supplier Stock Codes and Cost Prices in a Head Office / Site Management environment
- Customer Types and Member Rating Grades
- Stock Item Alert Levels and Locations
- Why is there no Locations button visible in File > Stock Control > Stock Items?
- Tenders with Credit Function unticked will return overtendered amounts as Change
- Upgrading terminals from version 7.1 to version 8
- Can the Idealpos logo that displays in the sales screen in version 8 be removed?
- Pending sale dockets are printing the word 'Table'
- User Guide for Idealpos 6.03
- New Zealand: Calculation of GST in Sales
- Indirect Items, Purchase Orders, and Stocktakes
- WooCommerce using Idealpos eCommerce
- Performing a Stocktake
- Biometric Fingerprint Scanner info
- Where is the Customer Display Images and Logo Directory in Idealpos 7?
- What Versions of Idealpos is Talkbox Voucher Integration available?
- You need to setup POS Server to use this function
- Customer Coupons and Customer Promotions
- Mapping Shipping Charges in eCommerce
- Pending Sale not printing to Kitchen Printer
- Running one Kitchen Monitor on Two Screens
- What are the two different RTBS Interfaces available
- Tax amounts missing from Journal and Financial Report
- Where is the Homescreen images folder in Idealpos 7
- Accessing Idealpos Functions and Data Remotely
- End of shift is not printing
- What version of Idealpos Service is running on this PC?
- Can Stock Codes be Printed from the Pending Sales Screen?
- How to do a Price Enquiry
- Reusing Stock Item Codes that were previously used and then deleted
- Negating a Post Transaction Tip (PAX EFTPOS)
- Laybys and internal points
- Info on Creating Gift Voucher Cards
- Customer field length limits (for importing data)
- Till Payments and Idealpos
- Ensuring that Pending Sales only show at one Site
- Why does my system prompt to save to table when trying to finalize the sale
- Customer Display and Scale
- Testing of Email Servers and other servers
- Can the Reservations module by used on a Back Office PC?
- Where are POSserver backups stored; how to backup POSserver
- Change the Location of a POS Terminal from POS
- Xero API and current status of oAuth
- Limits on Sites and Locations
- Clear Data
- Where is the Pictures Folder in Idealpos 7
- Why are orders printing to the kitchen on cash sales only
- 3009 – Invalid Row Value
- 'PAY' line missing from transaction
- Does a v7 Licence with 'V8 Upgrade' include Stock Control?
- Mag Card Printers compatible with Idealpos
- Backdated Stock Valuation using the Stock Movement report
- How to determine what version of the .NET Framework is installed
- Using Windows 11 with Idealpos 7.1 and Idealpos 8
- Stock Notes: Character limits
- Customer Other Codes Field
- Minimum version of Apple iOS required for the Handheld / Pocket Pad
- Why does the change display until I touch the screen?
- Tyro Pay@Table not recording sale
- Dashboard does not display Today in drop-down lists
- Unallocated Tender Surcharges
- PC-EFTPOS and Linkly downloads
- How to use the AMOUNT Function
- 429-ActiveX Component error
- Build Fails to Install: An Installation Action Failed
- Getting the Pocket Stock log
- Clipp information
- Combo RFID / Magstripe Reader on 715
- Different types of license keys
- Information on Accounting, Prepayments, and Global Debtor
- Does Idealpos support Windows Vista and Windows Server 2008?
- How to display Names on Tables
- Last Character of Scan Code Changes from C to an Integer
- What does the code RCV mean on the Stock Transaction Report?
- Calculate Recommended Stock Levels
- Switching to Centralized Accounts for Customers
- How to Use POScommands
- How to Stop Idealpos From Opening Automatically After Windows Login
- Idealpos Training Videos
- Does Idealpos support the MotelMate room interface?
- Bixolon SRP-275III Model 3 Printer Wrapping To Next Line
- Configuring the Honeywell Scanner for the J1900
- Transitioning from a manual rewards promotion to an Idealpos rewards promotion
- System ID and 2nd for eBet
- How to network multiple terminals
- Can Idealpos track the Expiry Date of Stock Items?
- Printing Arabic fonts on the TP-100
- Dealer Support Screen
- Currency Symbol in Idealpos
- NMI M7 Approval
- Network printer cash drawer setup
- Applying Promotions when Items are saved to a Table or Bar Tab
- Unable to make an Account Payment for more than the amount that is owing
- How can I check if a clerk has been deleting items from tables and finalizing tables with unpaid balances?
- Importing Supplier Invoices and Locations (generic2 format)
- Chargeable Support for Idealpos
Loyalty
Internal Support Info
Solutions
- '9-Susbcript out of range' Error When Running Stock Item Sales Report
- Scan code displays in POS but item not added to sale
- Windows Media Player error when starting Idealpos
- Kiosk - Sales Screen Not Returning to Home/Click To Start Screen
- Licence Expired and Licence Gateway screen does not display
- Zero Priced Stock Items and the Stock Item Sales report
- Error in conversion script 21 of IPS.MDB - Error in loading DLL
- Programmable Barcodes and single digit prefix
- Stock Item Not Found when pressing valid Stock Item button
- Upgrading SQL Server 2008r2 to SQL Server 2019
- Error Trying To Open The Printer Port / Path not found : trying to OpenPrinterPort
- Xero: Account type is invalid for making a payment to/from
- Table still locked after being paid off (Paymentree and Pay@Table)
- Synchronizing Customer Account Transactions
- Unable to Process Stocktake : Stocktake has not been started in location
- Importing Data containing Fields with Leading Zeros or Scientific Format
- Windows Regional Setting Change: September Abbreviation Issue in NZ Locale for v7/7.1/8 and early v9 builds
- SQL fails to install ( 0x84BB0001 ?) Summary.txt show permission error possibly?
- SUPY integration setup guide
- TLS and Idealpos / IKM Licensing (2025)
- Oolio B Cash Drawer not triggering from POS
- Idealpos is freezing (locking up): General Network Error