Skip to content
English
Raise Request Customer portal Sign in
Full User Guide
  • There are no suggestions because the search field is empty.

'9-Susbcript out of range' Error When Running Stock Item Sales Report

When running Stock item sales report, get an error '9-Subscript out of range':

Open the same report page again, there are no options available in drop-down menu for 'Group Field' or 'Best' in sort order.

IPSError.log:

frmRepStockItemSales.cmdView_Click 9-Subscript out of range

 

Reason: 

Some of the value on this registry location are set to '-1': 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Idealpos Solutions\Idealpos\StockItemSalesReport

Fix: 

Modify all negative value to Zero followed by a Close/Open Suite. 

Or you can look up for working terminal and match the values to that terminal.