Cancel Order button causes the Clerk to be logged out. Cancel Order and Are you still ordering? 'No' button doesn't return to Home/Click To Start Screen.
Symptoms:
Cancel Order Doesn’t Return to Home Screen
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When pressing Cancel Order, the Kiosk:
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Removes the clerk from the sale
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Prevents navigation to other Tabs, and entry of Stock Items into the sale
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Only available option is to exit and reload POS Screen
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Are you still ordering? 'No' button doesn't return to Home Screen
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When pressing 'No' on the 'Are you still ordering?' screen, the Kiosk returns to the sales screen:
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The “Are you still ordering?” screen appears after the set time if an Inactivity Timeout is set
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Pressing “No” incorrectly returns to the Sales Screen
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Inactivity Timeout Loops Between Screens
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If an Inactivity Timeout is set and no input is detected:
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The “Are you still ordering?” screen appears after the set time
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If no button is pressed, after 10 seconds, the Sales Screen reappears
- The “Are you still ordering?” screen reappears after the set time
- This creates a loop between the two screens, with no way to return to the Home Screen
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