P400 Bank Unavailable or Operator timeout error.

Problem:

Recently, the Oolio Wpay P400 pinpad experienced bank unavailable or operator timeout errors in Linkly after a few transactions.

Solution:

Change the interface from TCPIP to the COM port.

P400 will be detected as Mx Family POS Terminal (COM9) in the Device Manager

Change Pinpad comms to Serial Comms

#11112227
1 Comms Type
>Select 1 STX/VLI/CRC
>Press Red X to return to main page
Are you sure you wish to change the configuration?
>Yes to change configuration

In Linkly Client change COM Port to COM9

Apply
Restart Linkly Client