- Idealpos Help Guides
- Peripheral Setup
- Cash Drawer
i15 J1900 64bit Cash Drawer Trigger
i15 J1900 64bit Cash Drawer Trigger
Problem:
Cash Drawer does not open when connected directly to an i15 J1900 64bit terminal.
Cause:
As of Version 7.1 Build 15, Idealpos installed the 64bit Cash Drawer executable and .dll file.
In Version 7.1 Build 15r1, Idealpos overwrites the existing .dll file that already exists.
Solution:
Upgrade the version of Idealpos to the latest build.
If that is not possible, extract the two files in the attached zip archive and paste them into
C:\Program Files (x86)\Idealpos Solutions\Idealpos\Support directory.